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RFID之点菜篇  

2010-03-19 18:39:01|  分类: Reading notes |  标签: |举报 |字号 订阅

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**Customer care in 2020 when the use of RFID devices is widespread**

Waiter: "Thank you for coming to Pizza Hut.”

Customer: "Can I order my meal?"

Waiter: "Sir, I’ve already scanned your RFID tag using my portable reader. Please wait. OK, you're Mr. John, and you're from 17 Birch Road. Your home number is 40941 2366, your office number is 76452302 and your mobile number is 0142662566.

Customer: "How did you get all my phone numbers?”

Waiter: "We are connected to the system sir."

Customer: "What do you have on your seafood pizza?"

Waiter: "A seafood pizza may not be the best idea sir."

Customer: "Why is that?"

Waiter: "According to your medical records, you have high blood pressure and even

higher cholesterol levels."

Customer: "What? What do you recommend then?"

Waiter: "Try our Low Fat Hokkien Mee Pizza. You'll like it."

Customer: "How do you know for sure?"

Waiter: "You borrowed a book entitled "Popular Hokkien Dishes" from the National

Library last week sir."

Customer: "OK I give up. Bring us three family size ones then, how much will that cost?"

Waiter: "The total is $49.9"

Customer: "Can I pay by credit card?"

Waiter: "I'm afraid you have to pay us cash sir. Your credit is over the limit and you have owed your bank $3,720.55 since October last year. That's not including the late payment charges on your housing loan."

Customer: “Are you sure you’re supposed to know all this?”

Waiter: "It’s freely available on the system sir. Anyone can access it. Will there be

anything else?"

Customer: "Nothing. By the way, aren't you giving me the 3 free bottles of cola as

advertised?"

Waiter: "We normally would, but based on your records you're also diabetic....... "

 

 

 

 

侍者:感谢光临必胜客(必胜客是该觉得荣幸还是无语呢?

客人:我可以点单了吧?(真客气。。。

侍者:先生,我刚用便携读卡器扫描了您的RFID标签,请稍等。好了,您是约翰先生,住在伯奇路17号。您的家庭电话是409412366,办公电话是76452302,移动电话是0142662566

客人:你怎么知道我所有的电话号码?(吓到了吧。。

侍者:我们能够连接上系统,先生。

客人:你们的海鲜批萨有些什么?

侍者:海鲜批萨也许不是最佳选择,先生。

客人:为什么?

侍者:根据您的医疗记录,您患有高血压,并且胆固醇偏高。(这个,不是隐私吗?

客人:什么?那么你推荐什么呢?

侍者:请尝尝我们的低脂福建炒面批萨。您会喜欢的。(福建炒面批萨?新产品啊?

客人:你怎么能肯定呢?

侍者:您上星期从国家图书馆借了一本名为《流行福建菜肴》的书,先生。

客人:好吧,我放弃。给我们上三个家庭装。多少钱?

侍者:总共49.9美元。

客人:可以用信用卡吗?

侍者:很遗憾,您的付现金。您的信用卡已超支。从去年10月起您就欠了银行3,720.55美元。这还不包括您逾期还房贷的罚金。

客人:你确定你应该知道这么多吗?

侍者:这些信息在系统上都可以免费获取的,先生。任何人都可以。还要点别的吗?

客人:没了。不过,你不是应该如广告所说给我三杯免费可乐吗?

侍者:通常是这样的。不过根据记录您患有糖尿病。。。

 

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